The insurance industry is experiencing a growing talent shortage. While this challenge has been anticipated, much of the discussion on solutions is often generalized to the entire workforce. But not every job will be impacted in the same way. As insurers grow, some functions will need more support, while others will be better primed to … Read more
The recent 2022 Qorus-Accenture Innovation in Insurance Awards are a powerful, practical illustration of the trends shaping the insurance industry. Sustainability and workforce transformation are becoming central to insurers for retaining relevance in a changing market. Insurers need to embed sustainability into their strategy and value proposition, and they have to embrace workforce transformation in … Read more
The insurance industry continues to cope with an aging workforce and with the impacts of the Great Resignation. To fill the resource gaps, carriers are increasingly turning to collaborative robots, or cobots, to help train and retain younger workers. In this Insurance News Analysis, we were delighted to welcome Matt Coughlin, Founder & CEO of … Read more